Returns & Exchanges

At LloydsPharmacy, we want you to be completely satisfied with your fashion purchases. If your new apparel doesn't fit or meet your expectations, you can return or exchange unworn items with original tags within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to any authorized courier drop-off point and keep your receipt to track the status of your refund or exchange.